Each month, we catch up with one of our staff because we know that it’s the relationships we have with our customers that are so important to our business overall. This time around, we took a few minutes to sit down with our Customer Support Team Manager, Lindy.
Who are you, where are you from, and what is your role?
Prior to Terrain Group I was working as an Administration Assistant for a Technology Company, I have mainly worked as a bookkeeper fulfilling various accounting duties. I was employed as an Administration Assistant to assist mainly in the accounts department but at time in other areas to. I have since also fulfilled the role of customer support team manager.
How long have you been with Terrain Group?
I have been working at Terrain Group for 8 months, which I must say has flown!
What does a day at Terrain entail with Lindy?
The thing I enjoy about working at Terrain Group is that every day there will be a fresh challenge for me. I will assist and use my expertise where required to achieve whatever current project and work load needs completing. That could involve filing, excel spreadsheets, data base entry, record collating, maintain suppliers details, assist with customer queries and entering and logging project reports.
What do you think Terrain do better than anyone else in the industry?
My first impression of Terrain Group was “Wow”!
I think the quality and attention to detail is what Terrain Group are by far superior than others in the industry.
Why do you think customers should choose Terrain for their open space solutions?
I think customers would choose Terrain Group because not only do they deliver a superior product, they deliver what is expected by the customer. The products are not only usable they look great too, enhancing an area to be shared by everyone. Terrain Group follow up and have pride in their finished product.
So next time you come across Lindy on the phone at Terrain, you’ll know a little more about who you’re speaking to. We love having Lindy around!